Terms and Conditions

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1. Agreement to Terms
By accessing our website and engaging our services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our services.
2. Services
P24 Pipe Relining Sydney provides professional pipe relining, drain cleaning, CCTV inspections, and related plumbing services across Sydney.
3. Quotes and Pricing
All quotes provided are estimates based on the information available at the time. Final pricing may vary based on actual site conditions discovered during inspection or work. Any variations to quoted prices will be communicated and approved before proceeding with additional work.
4. Payment Terms
Payment is due upon completion of services unless otherwise agreed in writing. We accept cash, bank transfer, and credit card payments. A deposit may be required for large projects.
5. Warranties
Warranty terms and conditions are provided in writing for eligible completed work. The warranty does not cover damage caused by misuse, third-party interference, or circumstances beyond our control.
6. Customer Obligations
Customers are responsible for:
- Providing accurate information about their property and plumbing issues
- Ensuring safe access to work areas
- Securing pets and removing obstacles that may impede work
- Notifying us of any changes to property conditions
7. Cancellations and Rescheduling
Cancellations or rescheduling requests must be made at least 24 hours in advance. Late cancellations may incur a fee to cover mobilization costs.
8. Limitation of Liability
Our liability is limited to the value of services provided. We are not liable for indirect, consequential, or incidental damages. Our total liability shall not exceed the amount paid for the specific service in question.
9. Insurance
P24 carries $20M public liability insurance. Current insurance details can be provided during quoting when required for the property or site.
10. Intellectual Property
All content on our website, including text, images, logos, and graphics, is the property of P24 Pipe Relining Sydney and protected by copyright laws.
11. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
12. Governing Law
These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
13. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.
14. Contact Information
For questions about these Terms and Conditions, please contact us:
- Email: info@p24.com.au
- Phone: 0484 242 424
If you have any questions about this document, please contact us.
